Support

One email address, read by a person.

Get in touch

Tell us what you were doing, what you expected, and what happened instead. Say which phone or browser you were using.

There is no public release yet. The web app is live at /app. The iPhone and Android apps are in beta, so you will not find them in the App Store or Google Play yet.
Nothing is backed up, so we cannot recover it for you. Your sessions are saved on the device that made them. Uploading a video sends it to be measured, not to be kept. If the device is lost, so are the sessions.
The numbers depend on the camera seeing the whole court. If a session found the players in only a small share of frames, the phone’s position or the gallery railing is usually the reason.

Something not working, or working differently from what this site says.
Questions about what is stored and where. The privacy policy answers most of them.
Something on this site that is not true. We answer those first.